gEncompass LLC is committed to operating responsibly — in how we handle your data, how we distribute our products, and how our tools fit into the regulated environments our customers work in.
Data Protection
We honor data-protection rights consistent with modern privacy laws, including rights of access, correction, deletion, and export of your personal information. Details of what we collect and how we use it are in our Privacy Policy. We do not sell personal information.
Regulated Industry Environments
Our customers operate in environments governed by standards such as NERC CIP, OSHA, NFPA 110, ISO 55000, and Joint Commission requirements. gEncompass products are designed to support your documentation, readiness, and maintenance workflows in those environments. Compliance certification of your own operation remains the responsibility of your organization — our tools help you get there and stay there.
Technical Reference Disclaimer
Generator Code Vault provides fault-code references, sensor test procedures, and controller guides as diagnostic starting points. They are not a replacement for the manufacturer's service manual for your specific model. Always confirm readings with a mechanical gauge before replacing parts, follow lock-out/tag-out procedures, and never restart a unit after an overspeed, low-oil-pressure, or fuel-leak shutdown until the cause is found.
App Store Distribution
Our mobile and desktop applications are distributed and billed in accordance with Apple App Store and Google Play policies, including their subscription, trial, and refund rules.
Trademarks & Affiliation
Generator Code Vault™, CrewCommander™, and gEncompass Mark 1™ are trademarks of gEncompass® LLC. gEncompass is not affiliated with, endorsed by, or sponsored by any generator or engine manufacturer. Manufacturer names appear in our products solely to identify the equipment the reference material applies to.
Contact
Compliance questions? Reach us at info@gencompass.com or 910-444-1311.